You may cancel at anytime and your service will end on your due date. To cancel, login into PayPal and cancel the autopay for your stream or, if you are on manual pay, simply do not renew your plan. You may also contact us using our contact form. We offer a 7-day money back guarantee that applies to new users who sign up for a paid stream. If you cancel your stream within 7 days of signing up, you will receive a full refund.